Privacy Policy

bel110 is an international online betting and gaming platform serving Indonesian players who prefer English-language interfaces and international-grade operational standards. Our platform offers a comprehensive range of products including sportsbook betting, live casino, slot games, togel (Indonesia's traditional numbers lottery), and sabung ayam (traditional cockfighting wagering), all denominated in Indonesian Rupiah (IDR).

This Policy applies to all personal data we process in connection with your registration, use of our services, and any communications between you and bel110. It covers data collected through the bel110.cam website, any associated mobile-optimized pages, and our customer support channels.

This Policy does not apply to third-party websites, payment processors, game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, or Spribe), or any other external service providers whose own privacy policies govern their respective data practices. Where our Platform contains links to or integrations with such third parties, we recommend reviewing their privacy documentation independently.

For the purposes of this Policy, the following definitions apply:

bel110 collects the following categories of Personal Data in connection with the operation of the Platform:

We do not collect special categories of sensitive personal data (such as health information, religious beliefs, or political opinions) except where a Player voluntarily discloses such information in the context of a responsible gaming support request — in which case it is handled with heightened confidentiality.

bel110 collects Personal Data through the following channels:

• Direct submission: Information you provide when registering an Account, completing KYC verification, updating your profile, making a deposit or withdrawal request, or contacting customer support.
• Automated technical collection: Data collected automatically when you access and interact with the Platform, including server logs, session cookies, and device fingerprinting for fraud prevention purposes.
• Payment processors: Transaction confirmation data returned by our integrated payment partners (including bank transfer gateways and e-wallet APIs) following a deposit or withdrawal instruction.
• Identity verification providers: Document validation outcomes and risk scoring data returned by our third-party KYC verification partners during the account verification process.
• Third-party fraud prevention systems: Risk indicators and device reputation data from specialized fraud detection services used to protect the Platform and its Players from unauthorized access and financial crime.

bel110 processes Personal Data for the following purposes, each supported by a recognized legal basis:

bel110 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. Personal Data is shared only in the following strictly defined circumstances:

• Payment processors and banking partners: Transaction data is shared with the relevant Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI, OCBC NISP) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to execute your deposit or withdrawal instruction.
• KYC and identity verification providers: Identity and document data is transmitted to our contracted KYC verification partners to perform document authentication and fraud risk scoring as part of the account verification process.
• Game content providers: Gameplay session data is shared with licensed game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) solely to facilitate game play and resolve disputes — governed by contractual data processing agreements.
• Fraud prevention and cybersecurity services: Technical and behavioral data is shared with specialized security vendors to detect and prevent unauthorized access, account takeover, and financial crime.
• Regulatory and law enforcement authorities: Personal Data may be disclosed to competent authorities in response to a lawful request, court order, or regulatory obligation. bel110 will not voluntarily disclose data to authorities beyond what is legally required.
• Professional advisors: Legal counsel, auditors, and compliance consultants may access Personal Data on a strictly need-to-know basis and are bound by confidentiality obligations.

All third-party Processors engaged by bel110 are required to enter into data processing agreements that mandate appropriate technical and organizational security measures and restrict their use of Personal Data to the specific purposes for which it was shared.

As an internationally operated platform serving Indonesian players, bel110 may transfer Personal Data to servers and service providers located outside Indonesia. Such transfers may include data flowing to jurisdictions where data protection laws differ from those applicable in Indonesia.

Where Personal Data is transferred internationally, bel110 ensures that appropriate safeguards are in place, including:

• Contractual clauses in data processing agreements that impose data protection standards equivalent to those described in this Policy;
• Use of service providers that maintain internationally recognized security certifications (such as ISO 27001 or SOC 2 Type II);
• Technical measures including end-to-end encryption for data in transit and AES-256 encryption for data at rest across all storage environments.

By accepting this Privacy Policy, you acknowledge and consent to your Personal Data being transferred internationally in the circumstances described above, subject to the safeguards outlined herein.

bel110 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory retention obligations. The following general retention periods apply:

Once the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be associated with any individual. Anonymized aggregate data may be retained indefinitely for statistical and platform improvement purposes.

bel110 employs a layered security architecture designed to protect Personal Data against unauthorized access, disclosure, alteration, and destruction. Our core technical and organizational security measures include:

• TLS/SSL encryption: All data transmitted between your device and the bel110 Platform is encrypted using Transport Layer Security (TLS 1.2 or higher), ensuring that information cannot be intercepted in transit.
• Data-at-rest encryption: Sensitive Personal Data stored on our servers is encrypted using AES-256, the same standard used by international financial institutions.
• Access controls: Access to Personal Data within bel110's systems is governed by role-based access control (RBAC). Only authorized personnel whose job functions require access to specific data categories are granted that access, and all access events are logged.
• Two-factor authentication (2FA): Players are strongly encouraged to enable 2FA on their accounts. bel110 staff access to administrative systems requires mandatory multi-factor authentication.
• Intrusion detection and monitoring: Our infrastructure is continuously monitored by automated intrusion detection systems. Anomalous access patterns trigger real-time security alerts reviewed by our security operations team.
• Penetration testing: bel110 engages independent cybersecurity specialists to conduct regular penetration testing of the Platform's infrastructure and application layer.
• Incident response: In the event of a confirmed personal data breach that poses a material risk to affected Players, bel110 will notify affected Players without undue delay and take immediate remediation steps.

bel110 uses cookies and similar tracking technologies to operate the Platform effectively and improve the user experience. We use the following categories of cookies:

bel110 does not use advertising cookies, retargeting pixels, or any third-party tracking technology that follows you across websites unrelated to bel110. You can manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging into your Account.

As a Player whose Personal Data is processed by bel110, you hold the following rights with respect to your data. To exercise any of these rights, contact our Data Privacy team using the details in Section 15:

• Right of Access: You may request a copy of the Personal Data bel110 holds about you, along with information about how it is being processed.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected. Note that this right is subject to our legal retention obligations — for example, AML regulations require us to retain KYC and financial records for a minimum of five years after account closure.
• Right to Restrict Processing: You may request that we restrict the Processing of your Personal Data in certain circumstances — for example, while the accuracy of data you have disputed is being verified.
• Right to Data Portability: Where Processing is carried out on the basis of your consent or contractual necessity, you may request a structured, machine-readable copy of the Personal Data you provided to us.
• Right to Withdraw Consent: Where Processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to Object: You may object to Processing carried out on the basis of legitimate interest, including profiling for fraud detection. We will assess your objection and cease Processing unless we can demonstrate compelling legitimate grounds that override your interests.

bel110 will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights, except where requests are manifestly unfounded or excessive.

The bel110 Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. Registration by minors is prohibited, and bel110 employs active age verification controls at the point of account creation and during the KYC process.

If bel110 becomes aware that Personal Data has been collected from an individual who does not meet the minimum age requirement, the associated Account will be immediately suspended, all balances and winnings will be voided, and the Personal Data in question will be deleted in accordance with our data retention obligations. Any deposits made by an underage account holder will be returned to the originating payment method after identity verification.

The bel110 Platform may contain references to or integrations with third-party services including game studios, payment gateways, and live sports data providers. While these integrations are necessary for Platform functionality, bel110 is not responsible for the privacy practices of any third party. Each third-party provider operates under its own privacy policy, and we encourage you to review those policies before providing any personal information directly to a third party.

bel110 does not endorse the content, products, or privacy practices of any third-party service provider beyond the contractual obligations imposed through our data processing agreements.

bel110 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will notify registered Players via email or a prominent on-platform notification at least 7 days before the revised Policy takes effect.

The "Last Updated" date displayed at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed of how bel110 protects your Personal Data. Your continued use of the Platform after the effective date of a revised Policy constitutes your acceptance of the changes.

If you disagree with any material change to this Policy, you have the right to close your Account and request deletion of your Personal Data (subject to legal retention requirements) before the revised Policy takes effect.

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the bel110 Data Privacy team through the following channels:

To protect your privacy, bel110 will verify your identity before processing any data rights request. This may involve confirming details associated with your registered Account. We will not process requests submitted on behalf of another Player without appropriate authorization documentation.